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Before you write

Common questions

What documents do I need for an import consignment?
At minimum: commercial invoice, packing list, Bill of Lading or Airway Bill, and your IEC. Depending on the goods you may also need a Certificate of Origin, BIS or FSSAI approval, an EPR registration, or a DGFT licence. Send us the invoice and we will confirm the exact list for your product.
How long does customs clearance take in India?
For a clean consignment with complete documentation and no examination, clearance is often completed within 24 to 48 hours of the Bill of Entry being filed. Examination, chemical testing or a missing product approval can extend this considerably — which is why we verify documentation before the cargo arrives.
Do you handle first-time importers?
Yes. If you do not yet have an IEC or ICEGATE registration we will help you set those up, then walk you through your first Bill of Entry step by step.
Can you arrange transport after clearance?
Yes. We plan the vehicle against your clearance timeline so the trailer is at the port when the release comes through, rather than a day later at demurrage rates.
What is demurrage and how do I avoid it?
Demurrage is charged by the shipping line when a container stays at the port beyond the free period; detention applies once it leaves. Both are almost always caused by documentation gaps. Filing early and clearing product approvals in advance is what prevents them.
Which ports and airports do you cover?
We are based in Faridabad and work primarily through ICD Tughlakabad, ICD Patparganj, Delhi Air Cargo and the Nhava Sheva and Mundra gateways, with coordination available at other Indian ports.
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